INTERSWITCH PARTNERS TETRAZZINI IN OUTSOURCING DEAL.

Tetrazzini Chicken Restaurant, one of Nigeria’s leading Quick Service Restaurants (QSR) has signed a 5-year outsourcing agreement with Interswitch, the electronic transaction switching and payment processing company. The partnership entails the deployment of Interswitch Retail Management Systems (RetailPAY) across all existing and upcoming Tetrazzini outlets spread across the country over the next five years.

Interswitch RetailPAY is an electronic payment solution and is the first of its kind in Nigeria and is designed and developed specifically for the retail business. With this deployment, Tetrazzini is the second QSR in the country to outsource its retail management to InterSwitch by using the InterSwitch RetailPAY solution. Recently Mama Cass, a QSR with outlets pan Nigeria and in the United Kingdom signed an outsourcing agreement with Interswitch.

InterSwitch RetailPAY is a web based solution which allows retail merchants in different sectors of the economy such as Quick Service Restaurants (QSR) and any other retail-oriented organizations view all cash, card, cheque and credit transactions from anywhere they are in the world. It also enables them manage their inventory and requests online real time across all their outlets 24/7.

According to CEO of Interswitch, Mr. Mitchell Elegbe, from the company’s study of the retail business, the challenges identified by merchants include the absence of an integrated turnkey retail management solution that can manage sales (manned, self-service, dial-in, remote), product, and collections, inventory and operations management online real time across all merchant locations and this severely hindered the growth potential of these businesses. Aside these, Elegbe said the merchants were confronted with the challenge of selecting a cost-effective and reliable communications infrastructure to monitor sales and inventory.