INTERSWITCH PARTNERS MAMA CASS IN N0.4BN RETAIL MANAGEMENT OUTSOURCING DEAL.

Mama Cass, one of Nigeria’s leading Quick Service Restaurants (QSR) with branches in the United Kingdom has signed a 5-year outsourcing agreement with Interswitch Limited worth over N400 million. The partnership entails the deployment of InterSwitch Retail Management Systems (RetailPAY) across all existing and upcoming Mama Cass service outlets spread across the country over the next five years. InterSwitch RetailPAY is the first of its kind in Nigeria and was specifically designed and developed for the retail market.

InterSwitch RetailPAY allows retail merchants in different sectors of the economy such as Quick Service Restaurants and any other retail-oriented organizations view all cash, card, cheque and credit transactions. Being a web-based solution, merchants can manage inventory from anywhere in the world online realtime across all their outlets round the clock.

From InterSwitch’s study of the retail business, challenges identified by merchants include the absence of an integrated turnkey retail management solution that can manage sales (manned, self-service, dial-in, remote), product, collections, inventory and operations management online realtime across all merchant locations. Aside these, merchants were confronted with the challenge of selecting a cost-effective and reliable communications infrastructure to monitor sales and inventory.